Virtual DEI Training for Remote Workforces: Building Culture When There Are No Walls

Imagine this scenario: A UX designer and her manager are chatting before a video conference begins. They have a new teammate joining the call for the first time but aren’t sure how to address the person, because the newcomer uses “they/them” pronouns. The manager wants to be respectful but hasn’t worked with anyone who uses these pronouns. She is worried about saying the wrong thing in the flow of the meeting and accidentally offending her new employee.