Global business has been transformed over the last decade, thanks to high-speed internet and the work-from-anywhere ethos. Multinational companies have set up facilities wherever markets and labor dictate, and teams collaborate over video instead of traveling to in-person meetings. Technology is getting better all the time, and people have to keep improving as well.
Training that incorporates diversity, equity and inclusion (DEI) can build the interpersonal skills that global teams need. And when professional development is remote or virtual, it’s even more effective and efficient.
Remote training is a chance to share perspectives
To thrive in a digitally connected world, teams need to be adept at cross-cultural collaboration and communication. The right training can enhance the ways people with different backgrounds, experiences, perspectives, and skill sets work together. Without training, people relate to one another as their culture dictates, often leading to miscommunication, wrong assumptions, and unintentional microaggressions.
Facilitated learning sessions are particularly powerful, because people have the opportunity to hear from an expert, ask questions, and listen to one another’s perspectives. These sessions are even more effective when teams first complete self-directed training – such as pre-reading, videos, or online courses – in order to establish baseline information. Then, during the facilitated session, participants can start thinking how to put DEI concepts into practice.
Virtual learning sessions are also a chance for a dispersed team to slow down, take time to connect, and get to know one another better. Shared experiences are especially valuable when colleagues are all over the world.