How to Talk About Your Organization’s Imperfect DEI Record

In today's crowded marketplace, authenticity sells. Being honest and communicating candidly with employees, customers, and other stakeholders will help you achieve your performance goals and set you apart from the competition. Whether you’re leading a Fortune 500 company, a nonprofit organization, or a first-year start-up, the demands you face to get results – and be honest about your business – are real. Especially in leadership and in the wake of the COVID pandemic, transparency is crucial, even when it’s uncomfortable.

Talking about your organization’s imperfect record with regard to diversity, equity, and inclusion (DEI) can be difficult, but these conversations are important. Stakeholders need to see not only results but also your intent and your ability to both identify challenges and devise solutions to reach your goals.