A global ERG meets virtually

Best Practices for Global ERGs: Forming Community Through a Video Screen

Articles Jan 7, 2025

Regardless of industry or company size, employee resource groups (ERGs) are critical vehicles for fostering community and driving business outcomes. Proven results of employee-led groups include increased employee engagement, higher productivity, and lower turnover rates. At multinational companies, ERGs can also build strong relationships, nurture feelings of belonging, and increase collaboration within a hybrid or dispersed workforce.

However, navigating different time zones, languages, and cultural norms within a global ERG can lead to miscommunication and exclusion. Competing regional priorities can cause groups to lose focus and fail to achieve their goals. Global ERGs can be highly effective, however their unique needs and characteristics require planning and distinct procedures adapted for a hybrid environment.

The Business Case for Global ERGs

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Kaela Sosa

Kaela (she/her) is a Certified Diversity Executive and curriculum and programming manager at The Diversity Movement. She applies her writing, project management, and production skills to advance DEI.