The Ultimate Guide to Reversing Your Toxic Culture
Workplace culture is shaped by every individual throughout the organization–from the C-suite to the customer service representative. And while everyone has a role to play, leaders are the key to a winning culture. They set the tone and decide what gets rewarded, what is acceptable, and what won’t be tolerated.
An organization’s culture influences how employees interact, communicate, perform, and even how long they stay at the company. Healthy workplace cultures are inclusive and human-centric, led by managers who emphasize wellbeing, relationships, and professional growth. Every employee understands how their personal development contributes to the mission of the organization. In contrast, a toxic workplace culture leads to employee burnout, high turnover, poor employee engagement, lower productivity, less innovation, and damage to the bottom line.
In fact, an overwhelming body of research shows that organizations with positive workplace cultures outperform those with toxic cultures by a clear margin; they are 3.7 times more likely to be top performers in their fields. With such a clear return on investment, it is every leader's responsibility to identify and eliminate the toxic behaviors that lead to a poor workplace culture. Only then can organizations transform their culture, grow their employees, and drive toward sustainable success.
