Soothing AI Anxiety: How Technology Can Improve Employee Engagement

Like the internet did 30 years ago, artificial intelligence (AI) is transforming the workplace and society. This latest technological breakthrough is already enhancing productivity, streamlining business operations, and enabling better decision-making. At the same time, the rapid pace of change is causing anxiety, with many people afraid that they will lose their jobs.  

According to a 2025 report from McKinsey, 78% of organizations are already using AI for at least one business function, and over 90% plan to increase their investment over the next three years. To help their teams harness the full benefits of AI, inclusive leaders can drive success by adopting strategies that promote trust and well-being, along with technical proficiency. By prioritizing clear communication, targeted training, and psychological safety, organizations can ease concerns and ensure AI sparks innovation, not fear. 

Facing the Fears: The Causes of AI Anxiety at Work 

It’s natural for people to feel uncertain or anxious when roles are evolving, new skills are required, and the future feels unpredictable. Complex feelings about AI—both fear and excitement—are a reasonable response to disruption. However, negative emotions can slow AI adoption, so they should be addressed directly and compassionately. Leaders who understand the psychological landscape can better support their teams through the transition.  

Fear No. 1: “AI will take my job.” The World Economic Forum's Future of Jobs Report 2025 estimated that 92 million jobs may be lost due to automation. While that statistic is sobering, the same report projected that AI would create approximately 170 million new jobs globally.  This means there will be a net increase of 78 million jobs overall. Roles will evolve—but human oversight, critical thinking, and creativity can’t be automated.