Inclusive Offboarding: Preserve Relationships Even After an Employee Quits

When employees leave your organization, do you rarely hear from them again? Or, do you make every effort to preserve long-term relationships and leave the door open to future partnerships? Separations might be challenging, but they can also be amiable and respectful. A well-planned and inclusive offboarding process benefits the departing employee, their former colleagues, and the organization as a whole.

People typically hold an average of 12 different jobs during their working years, according to government data. Each of those departures can be a good experience or a negative one, influencing the individual’s attitude about their former employer and what they tell others about the company. Research shows that organizations benefit when they maintain connections with former employees, with roughly 15% of new hires coming from referrals or rehires. In addition, a cordial separation process prevents reputational damage and risk of backlash from vocal ex-employees.