An employee uses AI to brainstor

How to Build Human-Centric Workplaces in the Age of AI

Articles Sep 24, 2025

The artificial intelligence (AI) revolution is here, reshaping industries and redefining how work gets done. Early adopters are already seeing enhanced productivity and greater efficiency. And, within the next five years, 60% of C-suite executives plan to expand AI integration across their organizations. More than a technical upgrade, AI has the potential to affect every facet of the employee experience.  

The opportunity is significant, yet the risk is equally real. AI can accelerate decision-making and free people to focus on higher-value work. But if organizations adopt AI without centering the human experience, they risk alienating employees, eroding trust, and undermining long-term performance. 

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Donald Thompson

Donald Thompson, EY Entrepreneur Of The Year 2023 Southeast Award winner, is a globally respected business leader, CEO of The Diversity Movement, CDE, and author of Underestimated.